Warranty Systems
Reduce costs and offer better customer service through online warranty systems.
Warranty Systems
Any time you can reduce the mistakes made by human to human interaction without reducing the customer contact aspect of a business relation, you have a formula for cost savings and efficiency improvements.
One such system is a warranty claims system. Instead of customers filling out a cumbersome paper form to mail or fax in, the user can make their claim directly online. All progress of the claim is done through the web, reducing issues of lost mail, illegible writing, and customer calls to check on claim status.
This technology is not limited to just warranty systems, but anything where you'd like to keep your customers constantly updated with reduced management costs.
Case Studies
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MovinCool Warranty Claims
MovinCool wanted a complete online warranty claims system to manage their returns for defective units. Entrinix built an online warranty claims system which integrates with a login system to allow dealers to input their warranty claims, manage existing claims, and see the status of any claims in the system.
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